Quality
At LMH Health, we are committed to providing high-quality, safe, patient-centered care. To help you make informed decisions for you and your family, we are committed to providing transparent, unbiased, easy-to-understand information about our performance – every day.
On this page, you will:
- Find tools explaining our quality data and clinical outcomes.
- Compare our clinical care to national and state averages.
- Learn how quality contributes to patient safety.
- Understand how quality is measured.
Our physicians, nurses, clinical staff and senior leaders work together to ensure your care is supported by evidence-based practices, medical expertise and advanced technology.
Your feedback helps us improve. Please share your experiences at LMH Health with your care team and complete our patient surveys.
Quality Performance
Care Compare: a standardized national data repository sponsored by the Centers for Medicaid & Medicare Services (CMS). This tool allows you to compare how well LMH cares for patients with certain conditions. These conditions include heart disease, pneumonia and surgical recovery.
LMH Health is accredited by The Joint Commission, an independent, not-for-profit organization that accredits and certifies U.S. hospitals and other health care organizations. This accreditation means that LMH meets rigorous national standards for quality and patient safety. The Joint Commission regularly reviews and evaluates our facility and staff to ensure ongoing compliance.
You can review a summary of our accreditation program and advanced certifications on The Joint Commission’s website.
If you have concerns about the safety or quality of care provided at LMH Health, contact the LMH Patient Safety Officer at 785-505-3151 or submit a report through The Joint Commission website.
Hospital Consumer Assessment of Healthcare Providers & Systems (HCAHPS®)
HCAHPS is a survey that measures how patients feel about the care they received at LMH Health. Because all participating hospitals use the same survey, you can compare patient satisfaction across the country on the Care Compare website.
We use our HCAHPS survey results to evaluate and improve the quality of care. Patient satisfaction, also called patient experience, is shaped by factors including:
- Communication with nurses
- Communication with doctors
- Responsiveness of hospital staff
- Communication about medicines
- Discharge information
- Care transition
- Hospital cleanliness and quietness
View Our Patient Satisfaction Ratings
If you have questions about our quality reports, please contact our Patient Advocate at 785-505-3152 or fill out our contact form.
HCAHPS is a survey that measures how patients feel about the care they received at LMH Health. Because all participating hospitals use the same survey, you can compare patient satisfaction across the country on the Care Compare website.
We use our HCAHPS survey results to evaluate and improve the quality of care. Patient satisfaction, also called patient experience, is shaped by factors including:
- Communication with nurses
- Communication with doctors
- Responsiveness of hospital staff
- Communication about medicines
- Discharge information
- Care transition
- Hospital cleanliness and quietness
View Our Patient Satisfaction Ratings
If you have questions about our quality reports, please contact our Patient Advocate at 785-505-3152 or fill out our contact form.
We are proud of our providers and committed to transparency. After their visit, we invite patients to complete a secure survey about their experience with their provider. We publish verified patient comments – both positive and negative – so you can make educated decisions based on feedback from real patients.
To find reviews, scroll to the bottom of a provider’s profile.
Learn more about our ratings and reviews.
Quality Recognition
LMH Health is proud to be recognized by national organizations committed to improving the quality and safety of patient care, including:
- The Joint Commission – Certifications for Advanced Total Hip and Knee Replacement and Primary Stroke Center.
- American College of Cardiology – Accreditation for Heart Failure with Outpatient Services.
- American College of Surgeons – Accreditation for the Commission on Cancer Program and the National Accreditation Program for Breast Centers.
- American Heart Association – Get with the Guidelines Stroke, Silver Plus 2025
- Blue Cross and Blue Shield – Blue Distinction Center for Knee and Hip Replacement and Maternity Care