Notice of Consumer Civil Rights
The Lawrence Memorial Hospital dba LMH Health and its Physician Clinics comply with applicable Federal civil rights laws and provide care that is sensitive to cultural, racial, religious and other differences. LMH Health and its Physician Clinics do not discriminate on the basis of race, religion age, ethnicity, culture, language, socio-economic status, sex, sexual orientation, gender identity or expression, national origin, physical or mental disability, or source of payment.
LMH Health and its Physician Clinics:
- Provide free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provide free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages
If you need these services, contact Care Coordination at 785-505-5000.
If you believe that LMH Health or its Physician Clinics have failed to provide these services or discriminated in another way, you can file a grievance with:
Compliance Department
325 Maine
Lawrence, KS 66044
Phone: 877-474-1363
Email: compliance@lmh.org
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office of Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
800-368-1019
800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
