Quality
LMH Health strives to provide the highest quality in our patient care. To empower you to make the best decisions about your care and your family’s care, we are committed to be transparent in presenting our organization’s quality data to you – all day, every day. It's important to us that you are able to easily access unbiased information to make educated decisions about your family’s health care. On our Quality page:
- Find the tools that explain and compare our quality data and clinical outcomes.
- Compare our clinical care to national and state averages.
- Learn how quality contributes to patient safety.
- Understand how quality is measured.
At LMH Health, physicians, nurses, clinical staff and senior leaders work together with unparalleled skill and kindness to ensure that your care is supported by evidence-based practices, medical knowledge and advanced technology. Join us in our continuous pursuit of safe, high-quality patient care. Please talk with your care teams about your experiences at LMH Health and complete our patient surveys so we can understand how quality matters to you.
Quality Performance
Quality reports allow you to view detailed information about the care provided at LMH Health. Some reports provide data that is specific to our hospital; others allow you to compare our performance to national and state averages of other hospitals.
Care Compare
Care Compare: a standardized national data repository sponsored by the Centers for Medicaid & Medicare Services (CMS). This tool allows you to compare how well LMH cares for patients with certain conditions. These conditions include heart disease, pneumonia and surgical recovery.
View our Care Compare Reports
The Joint Commission
Lawrence Memorial Hospital dba LMH Health is accredited by The Joint Commission. The Joint Commission is an independent, not-for-profit organization that accredits and certifies U.S. hospitals and other health care organizations. As a Joint-Commission-accredited hospital, LMH meets rigorous national quality and patient safety standards. The Joint Commission regularly reviews and evaluates our facility and staff to ensure continued compliance of these directives.
The Joint Commission publishes Quality Reports® for LMH and all accredited hospitals. You can review a summary of our performance that includes:
- The effective dates of our accreditation
- Our compliance with the Joint Commission's National Patient Safety Goals
- Our performance on National Quality Improvement Goals
- The results of a patient satisfaction survey
View our Quality Report
Any person who has concerns about the safety or quality of care provided in the hospital may report these concerns to LMH Patient Safety Officer, 785-505-3151 or on The Joint Commission website.
Hospital Consumer Assessment of Healthcare Providers & Systems (HCAHPS®)
Hospital Consumer Assessment of Healthcare Providers & Systems (HCAHPS) measures how patients feel about the care they received in participating hospitals. Survey results are endorsed by the National Quality Forum and reported by the Centers for Medicare & Medicaid (CMS) on Care Compare. Because all participating hospitals use the same survey, you can compare patient satisfaction between hospitals nationwide.
At LMH Health, we use our HCAHPS survey results to evaluate and enhance the quality of your care. The overall level of patient satisfaction or "patient experience" is formed by a combination of many factors:
- Communication with Nurses
- Communication with Doctors
- Responsiveness of Hospital Staff
- Communication About Medicines
- Discharge Information
- Care Transition
- Hospital cleanliness and quietness
View Our Patient Satisfaction Ratings
Find out more about our quality of care by asking your doctor what he or she thinks about LMH’s performance. Or, if you have specific questions about our quality reports, please contact our Quality Department at 785-505-4915.
LMH Health Provider Quality Ratings
About Our Ratings and Reviews
We are committed to providing unbiased and transparent information from our patients on their experiences with LMH Health so you are able to make informed decision on receiving care. We achieve this by asking our patients to complete a secured survey and rate and review their experiences with our providers. Whether the feedback is positive or negative, we publish comments from verified LMH Health patients so you are able to make educated decisions by reading honest reviews from real patients.
We are proud of our providers and our dedication to transparency. When searching for a provider, you can find patient reviews by scrolling to the bottom of a provider’s page. Learn more
Quality Recognition
LMH Health is recognized by The Leapfrog Group, a nonprofit watchdog organization that serves as a voice for health care consumers and purchasers, using their collective influence to foster positive change in U.S. health care. Leapfrog is the nation’s premier advocate of transparency in health care—collecting, analyzing and disseminating data to inform value-based purchasing and improved decision-making. Learn More
