In this digital world, patients want easy access to their health care providers and health information. A patient portal is a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection.
Using a secure username and password, patients can view their health information such as recent doctor visits, discharge summaries, medications, immunizations, allergies and lab results. Lawrence Memorial Hospital’s “My Patient Portal” enables patients to have easy viewing and navigation of their electronic health records and the ability to communicate online with their providers and clinics in a secure, efficient and easy-to-use manner.
Jane Maskus, Vice President and Chief Information Officer for LMH, said, “At LMH we believe My Patient Portal can benefit patient care by engaging patients and encouraging patient-provider communication. Providing patients access to their health records allows more ownership of their data, and gives them the ability to share or communicate as they wish.”
My Patient Portal is provided as a free service to the patients of Lawrence Memorial Hospital and LMH-affiliated practices and clinics. It offers these functions:
Home Page: See your 10 most recent key measures, including height, weight, cholesterol and glucose numbers; view wellness resources including educational classes, programs and a health library; branch to locations of LMH clinics and other LMH services; link to the LMH website.
Messaging: Send and receive secure e-mail for non-urgent needs. This may include attachments, pictures or other information. LMH will not answer questions or send protected health information by regular email. All health-related email communication will be done through the secure and encrypted Patient Portal site.
Appointments: Request appointments with your health care providers.
Medical Record: View information entered into your electronic health record. This information is available for you to review and check for accuracy as well as print for other providers or keep for your records.
Medical Summary: Contains current and past medications written by your providers or entered by clinic staff. Your allergies, immunizations, health issues and surgeries/procedures display in the Medical Summary as they were entered into your electronic health record in the office.
Vitals and Lab Results: Contains copies of selected lab results and tests and any explanations or comments by your provider. Personal Information: Includes your demographic information, insurance and personal contacts.
Copy of Record: If you need to review or print information from your electronic health record, this section of the Patient Portal has a summary of your visit. You may also send and receive your medical record information to and from other medical providers using the security and encryption of the Patient Portal site.
Patients of an LMH-affiliated physician clinic can enroll in My Patient Portal when visiting the clinic for an appointment. Patients who are receiving care at LMH can enroll by visiting the Customer Service department at the main LMH campus. Patients will need to review and complete the My Patient Portal Terms of Use and Privacy Policy and Consent Form and show valid photo identification to complete enrollment. The documents are available on the LMH website or from the clinics or LMH Customer Service.
Once enrolled, patients will receive an email notification invitation that tells them how to register by clicking on a link with an assigned log-in and password. From there they can change their user names and passwords.
My Patient Portal uses encryption and other security measures designed to keep unauthorized persons from accessing or reading information. For patients’ privacy, all health-related email communication will be done only through the secure and encrypted Patient Portal site; LMH and affiliated providers will not answer questions or send protected health information by regular email. For more information about My Patient Portal and a list of LMH-affiliated providers that participate, visit the LMH website.
